After-Hours Palliative Tele-Nursing Support - Vancouver

Provided by Vancouver Coastal Health

Overnight telephone support for patients in Vancouver receiving palliative care.
Clients, families and caregivers can call with questions about palliative care, as well as to receive information or support. Someone might call to ask about:

  • changes in your health
  • changes in your ability to manage care at home
  • new or worsening physical symptoms
  • equipment not working
  • medicine type, amount or frequency


    Staff can help clients and caregivers deal with emotions like fear, anxiety, anger, or sadness. Clients and caregivers can get this support while in palliative care as well as during or after a death.

    The overnight telephone service is answered by an operator. They will gather some basic information from you. A palliative care registered nurse will call you back as soon as possible to talk about your concerns. This telephone service is available in many languages. Please let the operator know what language you prefer.
  • 1-877-857-7155

    7:30 pm–8:30 am, 7 days/week, 365 days/year

    Service is available in English.

    Cost: No cost

    Associated Programs/Services

    Also offered by Vancouver Coastal Health:

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    Availability

    Service area: Vancouver Coastal Health Area

    Service Types Provided
    Caregiver Support
    End of Life Care / Palliative Care
    Ways to Access
    • After Hours Services
    • Provided by phone

    The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

    Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

    For general inquiries or for assistance, please email us:

    community-services@pathwaysbc.ca

    If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

    1. First Name
    2. Last Name
    3. Email
    4. In which city/town do you work?
    5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
    6. Employer Name (for office staff)
    7. Office Phone

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